Bad service from Telkom Mobile.

I ported over from Vodacom to Telkom Mobile due to the aforementioned being so expensive. Little did I know what issues I will be having with the latter.

1.1) My invoice is not reflecting my VAT number and that could only be fixed the month after. Result; I lost two months of VAT claims. 1.2) I have three persons linked to this account and none of them are able to speak to the call center agents if they are experiencing issues. No, I have to phone, after I listed their details when I took out the contract. So the accounts department did not do their job the way they should have. 2) My current number is unable to phone out - not Telkom numbers, not other networks, not even a Telkom Store. The Telkom store happily did a sim swap to see if that will sort out the issue but to no avail. Their answer for me is a reference number and a 72 business hour waiting period before someone will attend to my problem. The result in this by the way is that I am losing business (I'm a Real Estate Agent and Small Business Owner) and 72 business hours is the difference in losing income and gaining income. But Telkom does not care about that and they will not reimburse me for loss of income. Why should they? 3) The call center agents have a really bad attitude towards their customers. If you are prepared to deal with bad attitudes then by all means, come on over to Telkom Mobile. You will definitely receive the service you are paying for - cheap. It's no wonder Vodacom still has majority market share in the communications industry.