BAD SERVICE FROM TELKOM

I have been struggling and sitting without Internet ADSL line for 23 days now. I have phoned multiple times with no success, usually the 10210 etc numbers tell me it doesnt exist and when i do get through to someone they give me another number to phone and it usually doesnt exist. I have relocated the technician went to my house to install but cable;s was ******, this was 2 weeks ago. Spoke to 3 call centre employees again today with no success. I will not pay for a service I cannot use! I dont care if i have signed a contract why should I co-operate in paying if i receive no service. At this point i want to cancel and i will not pay a termination fee as this is unacceptable for a service provider to not deliver a service