Bad Service from Telkom

Order a pocket router the router was delivered with no simcard? I asked the courier guy you are taking my details is everthing here he said yes, only to find out I received a router with no simcard? I called the call centre numerus times with different stories. The last consultant was so rude he spoke over me with his own solutions as I told him I cannot visit the store.

Todate no conclustion no calls no emails I am sitting with a router with no simcard.