Bad Service from Telkom

1. Very bad service from two consultants I spoke with today from this company. I want to cancel the mobile router contract I am not getting assisted because I forgot my physical address. I was told to contact to update my address now m being told to go the branch. I dont have time for this please cancel my contract it has expired.

2. I app**** two phones online through my business and I got notification that i will get a call within 48 hours now its two weeks, imagine? I have naver seen any proffesionalism from this company.