Bad service from Telkom

This call was logged on the morning of 9th December 2022. Telkom SA: Dear Customer, Your query will be attended to.Your case number is ***5 Please do not reply to this SMS. To date still no resolution, no internet. I have many calls to Telkom and no one from Telkom has the courtesy to call me back. Every person I speak to has a different story to tell...or does not listen and puts the phone down on me. Everyone is *********** and the service is bad. Telkom I think with this service your image is being tarnished and you will loose valuable customers. I need to do my work and due to your technical department not fixing the towers I am unable to do my work. I work from home for a company and this is now becoming an extremely frustrating situation. What next...please advise