WD
Willie D

1 reviews | Active since Dec 2018

22 Aug 2025, 13:49

Bad service from Telkom

These employees of Telkom in the shops and the sales teams as well as the call centre can't their jobs. They must all be fired. Telkom got this 5G info on their website with T&C's to get the contract and the 5G connection from them. See link below. Then you phone sales they say you must go to the shop. The shop haven't got a clue what you are talking about because they can only sell what is on their brochure and those 5G doesn't appear in their brochure. So yo go back to the website then you reqeust a call back because that is what the sales people are telling you because they can't help you. So you get the call back. Then they the call centre tell you to got to the shop to get the stuff. Then you tell them you have been twice at the shop and they can't help you. The they drop the line. Very nice Telkom for not knowing what you are suppose to do for your customers.

https://www.telkom.co.za/personal/home-internet/5g/alias/telkom5ginternet/telkom5ginternet40mbps-40mbps-pmx24?speed=40+Mbps&planPeriod=PM+X+24&amid=***1&latitude=-26.262274&longitude=28.121259&addressSubCategory=5G&addressCurrentRef=5G&building=ROYAL+YORK&floor=8&unit=803&isOther=true&floatTypes=Indoor&availableSubCat=lte%2C5g&coverageInfo=%7B%22otherProviders%22%3A%5B%5D%2C%22floatTypes%22%3A%5B%22Indoor%22%5D%2C%22topSpeed%22%3A%5B%5D%7D

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