Bad service from Telkom.

7 Weeks ago, I reported a fault on a tower that serves my LTE wifi router as there was no default on my router or sim card.. Unfortunetally I have to leave home and I got an sms that the problem was resolved. On Wednesday 2022-05-04 when I arrived back home after the 7 weeks, the problem still exists. After numerous phone calls and three reference numbers, nothing was done till this date and time. I received a case number (***6) this morning, but it seems I am stuck with reference numbets and a case number. I have been a customer of Telkom mobile for many years and even promoted Telkom with friends and family. I would like this issue to be resolved by end of bussiness today, otherwise I will be forced to terminate my service with Telkom. I CAN AS MY CONTRACT IS NOW ON A MONTH TO MONTH BASIS.