Bad service from Telkom

Last year October i approached Telkom requesting service for an uncapped internet contract the one with the landline. They told that they will need to fix some capples around that my area and this will take took long,I was advised by Telkom to take contract with Telkom mobile, a wireless Smart Broadband Deal, which i did.

I have since moved to a different area, i have contacted Telkom again requesting then to help me with my initial request, and i was told that i will have to pay off the Telkom mobile contract first, and this will cost me more that R11 000. Telkom does not care that i'm still their customer or not, they are not willing to help me at all, they dont even have complains procedure. I have phoned the customercare line more than ten times, gone to the Telkom outlets as well there is no one to talk to, this was their idea to begin with, they told me to take the contract because they could not provide the service i requested.

I'm now stuck with a service i don't need and no one is even willing to to help me.