Bad service from Telkom

Customer: Mr VN Nair ( ********** 629 landline, ********** 154 faxline) I am very grieved by the service that I have received as a Telkom customer, from a simple upgrade of line ********** 629 and a cancellation simultaneously of line ********** 154, has not been sorted out to this date. You do have recordings of the numerous times my wife and I have contacted telkom office as well as spoken customer care and to this date nothing has been sorted out. We have been waiting from May 2018, which then did I apply for the upgrade as well as a cancellation, with reference to an email from salesperson Ayanda Nzuza at your Chatsworth office in July 2018, asked for assistance with help as our order has been "stuck", to no avail we are still awaiting for our order to be "unstuck".

I dont deem its fair as your loyal Telkom customer for the past 29 years to get this type of shoddy treatment. WE WAITING FOR THE PAST 8 months for this upgrade. WE CANNOT WAIT ANY LONGER AS THIS ACTUALLY HAS CAUSED A FINANCIAL STRAIN. Disgruntled customer