Bad service from Telkom

Good day,

On 16th of April 2018 a lady from Telkom came to my house to present Telkom Fibre and I was very impressed. I signed up on the spot etc and then started to wait. Then a few days later I get a sms that says I have to pay a R700.00 deposit in order for Telkom to process my installation. This was also not communicated to me in the beginning so I went in to Telkom and then they said because I am new with Telkom I have to pay R700.00 deposit. Very strange because some of my friends that also did sign up as a nee customer did not have to pay a deposit. So after that I decided to pay the deposit. Then I started to wait for someone to call me for a installation date. But only received another sms to say I have to pay a R700.00 deposit to get my installation, I went in again and after another long wait etc they said, no it is sorted out now and will happen as soon as possible. Funny enough I receievd another sms to say I have to pay a R700.00 deposit, I have phoned a few times and also every time I phone your service is offline. So today is the 12 of May 2018 and quess what... I still have no idea when I will receive my Fibre and my wife is going in labour next week. Great stuff!! I can't have someone disturbing us in that week, I am sorry , poor is not even the word. I would say ****!