Bad service from Telkom

On 17/04/2018 I went to a Telkom store to link my Telkom ported service number to the contract I have with them. Since then, I haven't been able to use the number because it remains deactivated. I don't know how many calls I've made to Telkom trying to get this problem sorted without any luck and it feels like Telkom really don't care that I'm inconvinienced in this way. As to whether I'll be able to use the number again, it remains to be seen but I don't have much faith that it'll happen. You have really disappointed me again Telkom because I'm always telling people how great you are and they should move to your network but if they are also going to experience the same problem as me then I'm afraid it's really not worth it.