OD
Odette D
1 reviews | Active since Apr 2018
05 Apr 2018, 11:16
Bad Service from Telkom
I pay for a 10 megabyte line and have only been received 3 or 4 megabytes. I have phoned Telkom's call centre and logged numerous faults. I have had 3 technicians come and 'fix' the problem. I received an sms on Tuesday the 3rd April 2018 telling me that everything has been sorted. On Wednesday the 4th April 2018 I was getting 1 megabyte on my line. I had to log another fault. I am paying for a service that I am not receiving. Telkom assured me that my line is 10 megabyte line but I have never received anything close to 10 megabytes. Very bad service : (
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Odette D's updateReviewer Update
05 Apr 2018, 11:22Forgot to mention that there is no email / phone number to complain to only a review on Telkom's website. I even asked the call centre for an email address and they gave me an email that does not exist. That is why I have used Hello Peter.
OD
Odette D's update05 Apr 2018, 11:22
Reviewer Update
Forgot to mention that there is no email / phone number to complain to only a review on Telkom's website. I even asked the call centre for an email address and they gave me an email that does not exist. That is why I have used Hello Peter.