SB
Sasha-Lee Blignaut
1 reviews | Active since Nov 2017
14 Nov 2017, 15:54
BAD SERVICE FROM TELKOM
We took out a contract with Telkom, because we only heard good thing about them. HUGE MISTAKE!!! We have not had Telkom's service for even a week, when our lines went off due to lines which were ******. That's understandable. BUT, no one at Telkom can tell me when this problem will be resolved nor can they tell me when I will receive my fail over plan which I have been waiting for over a week. I have been with Telkom for one month and had two days service with them. What **** service is this??
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Replies (2)SB
Sasha-Lee Blignaut's updateReviewer Update
16 Nov 2017, 09:37Hi, thank you for your response. But I will believe this when I see it. Because I have been waiting for feedback and replies for more than 4 weeks now. How long is this feedback and replies going to take? Actions speak louder than words. We are still waiting for our fail over plan and still waiting for our lines to be fixed. Still waiting for our promises to be kept. When will Telkom deliver what they advertise?
SB
Sasha-Lee Blignaut's update16 Nov 2017, 09:37
Reviewer Update
Hi, thank you for your response. But I will believe this when I see it. Because I have been waiting for feedback and replies for more than 4 weeks now. How long is this feedback and replies going to take? Actions speak louder than words. We are still waiting for our fail over plan and still waiting for our lines to be fixed. Still waiting for our promises to be kept. When will Telkom deliver what they advertise?
SB
Sasha-Lee Blignaut's updateReviewer Update
20 Nov 2017, 07:55Hi,
Yes, a technician came out on Saturday and our service has been restored, thank you. Still waiting for our fail over plan though.
Kind Regards,
Sasha-Lee
SB
Sasha-Lee Blignaut's update20 Nov 2017, 07:55
Reviewer Update
Hi,
Yes, a technician came out on Saturday and our service has been restored, thank you. Still waiting for our fail over plan though.
Kind Regards,
Sasha-Lee