Bad Service From Telkom

<p>My mother has tried to cancel my ADSL and phone line with Telkom 3 times. Each time she has to go to Canal Walk, stand in the que and once completed the assistant says its canceled. This wil be the 3rd time that they have sent a bill stating that I havnt paid for my internet etc. It was canceled on the 3rd of March 2017 - we are already in June! How can it be this difficult to terminate a phone line and ADSL internet??</p> <p>Secondly when my gran died, they continued to bill her even though the phone hadnt been used in months AND hers was canceled too! What is going on with their service??? And everytime you have to go to Canal Walk and stand in their que - you have to pay the R10.00 parking fee which is adding to the struggle! Not cool Telkom!!</p>