BAD SERVICE FROM TELKOM

I have a fibre contract with Telkom, and it has been 8 days since I reported a fault. Despite making numerous calls since last Monday, no action has been taken to resolve the issue. As a result, I have decided to switch to another service provider.

Now, they are attempting to charge me the full amount for services I only used for 9 days, not to mention the time and effort I have spent calling them daily for assistance. This situation has negatively impacted my business, and I feel disappointed and disrespected by Telkom’s poor customer service and apparent lack of concern for their customers.