DS
Daryl S

1 reviews | Active since Feb 2015

07 Feb 2015, 12:16

Bad service from Telkom

I have arranged all that I needed too and had all the documentation to receive my good and it's been 2 and half weeks and I still have not received anything or been told as too what is happening. I should of had my goods already. I should have been reaping the rewards of a month then get debited on the following month. I phoned one woman and she said she is waiting for all my info incl my tv licence to be emailed to them. Then I went back to the Eastgate store and they said she has all the paper work. To me it seems no one knows what's what and what they are doing!!!!! I really do not understand as to how your stores are running!!!!<br> <br> I need this sorted out and for me to be supp**** with what is happening!!! This is not on!!! How can Telcom structure a deal knowing they have don't have enough stock to supply their customers? My advice to anybody contemplating on taking a deal like this to STAY AWAY!!! Very disappointed in service delivery or lack of!!! Never again

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Replies (1)
Telkom
Telkom's reply09 Feb 2015, 11:37
Official
Hello Daryl_1981,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Sales Team and feedback will follow.

Your reference number is SM86932.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team