Bad service from Telkom!!

Ever since our line installation on 21 January we have had endless problems<br> The latest being where a technician on the 18th meaaed with wires somewhere and swopped my line with a blocked line. The frustration is that I sit without connection and they taking their time fixing the problem.I feel they should have been here quick since the fault was caused by their own ttechnicians. And then you sit for at least half an hour before anyone answers at the call centre.