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wandile M

1 reviews | Active since Jan 2014

12 May 2018, 10:04

Bad Service from Technical team

I took a contract with Mondo and the service provider is Telkom but I have been waiting since last week Thursday. I’m really angry bcoz I have a Wi-fi that is just sitting . I called the call Centre but no help nje. Please call me on ********** 036

0
Replies (2)
Telkom
Telkom's reply28 May 2018, 10:03
Official

Good day wawamdebuka

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply04 Jul 2018, 10:01
Official

Hi wandile,

Thank you for getting in touch with us, we apologise for the late response.

This is to confirm that your contract was activated on *** SmartInternet-500MB Deal with Huawei E5573.


We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,