RF
Riaan F

1 reviews | Active since Jun 2014

03 Apr 2017, 10:20

Bad service from installation team

<p>My installation been booked for the 1st of April 2017 no contact made, This morning 3rd of April 2017 i contacted telkom regarding this problem of no installation which ive been advise that the technician been out to the premisis and tried contacting me BULL****. There is 2 contact numbers on the system but havent received an call or even an sms, now the problem gets escelated to an bak office who will contact me already an hour have passed and still NO feedback. My movement has been booked 2017-02-27. So you have had enough time to double check all the possiblities of problems. VERY BAD SERVICE FROM YOU AND I'M FEELING FRUSTRATED</p>

0
Replies (2)
Telkom
Telkom's reply03 Apr 2017, 11:45
Official

Good day Riaan,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

RF
Riaan F's update07 Apr 2017, 08:02
Reviewer Update

lets see what happens today