1 reviews | Active since Jun 2014
bad service from call centre
I call telkom today to block my phone as I needed the ITC to claim. Was told it would be sms'ed to me within 2-4hours and 10 hours later I am stillwaiting. Worst thing I waited 20 minutes to get ahold of a consultant.
Hi neojay91,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi neojay91,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team