Bad service from Admin Plus and Hoping not even a single day recommend this Company to anyone.

My phone is broken , I called and emailed Telkom insurance FOR HELP with repairs. I am paying my Monthly premium without any DEFERMENT.

Trinity handed my query to Vincent fisher that was 28 November. below is their communication

(1) Good day, Kindly have the device booked in at your closest telkom store for assessment and quotation

(2) Good day, The telkom store will send the device to the repairs centre for quotation.

(3) Good day Tshepy, Kindly assist with a replacement letter for claim 96364. As per below imei on box images

(4) Good day Vince, The provided claim number: 96364 cannot be traced on our system.

(5)Good day Tshepy My apologies, its claim 57540

(6) Hi Vince, Replacement Document is Attached

(7) Good day, Thanks Tshepy.

(8)Good day, Please provide a TRJ job number

(9)Good day, Please provide a TRJ job number

(10)Good day, We await the excess fee before repairs may be authorised.

(11) Good day, We are pleased to inform you that your device has been deemed repairable and your claim has been approved. To proceed with your claim, we require your excess payment of R500.00 to be made to us.

(12) Bank branch code: 123209 For the amount of: 500.00 Immediate interbank payment Reference on beneficiary statement: 97016 Transaction number: 807CA2DFF8-1 Payment date: 2022-12-21 Account Holder: Administration Plus Account Number: ***

Then Boom

Dear Valued Broker, Client or Service Provider, I am on annual leave from 23 Decmeber 2022 - 03 January 2023 Queries may be sent to *** Kind Regards Vincent Fisher Claims Administrator

Good day, Please be advised I am currently on leave and will only be able to attend to your query on my return - 02 January 2023. Kind regards, Trinity Rudner

Today it's the 3rd and yet still no feedback.