Bad Service form Telkom Business

<p>Our business phone lines have been down since Monday, 27 February 2017. After making numerous phone calls to Telkom, we were told they'd look into the fault and it would be fixed within 3 days. On day 3, we were told (after phoning again) that our lines had been ****** and they were busy processing an order to have the lines replaced.</p> <p> </p> <p>When then asked them on Friday, 3 March if we could have the lines diverted to a cell number as our clients have been complaining that they can't get hold of us to place orders. We were then told that we need to activate this online and that they would send us an email with detailed instructions on how to do this.. It is now Tuesday, 7 March and I have still not received an email with the instructions to divert our lines.</p> <p> </p> <p>Until our lines are back up again, we need to get a way for clients to call us. I need someone to contact me so that we can set this up.</p> <p> </p> <p>We are losing business right now.</p>