Bad Service for too long

Well what can I say 11 months battling with my adsl line from Telkom and no internet access for the last 3 weeks I have had more complaint reference numbers from Telkom in the last 11 months than I have accounts. I phone in between 2 and 4 times a month for no adsl line. In the last 3 weeks I have been on the phone more times than than I have been in the last 11 months. I have been into the Telkom Store in Bayside 4 times in the last 3 weeks and yes I still have no internet access on my adsl line. I know have to pay for data on a sim card to get internet access(3g) also unstable and keeps dropping, and still have to pay my account as welll as pay for the data on the 3g sim, why do I have to pay for a service Twice in one month, totally disgusting. Can some one please take the responsibility and sort this problem out once and for all. I am not the only person in this area with the with this problem. Get you act together or you will lose all your clients very soon. This is totally unacceptable service. I have been passed from one person to another I have had technicians come out and give me all sorts of stories as to why i don't have internet access but does anything get done NO NO NO. If this is not sorted out soon you leave me no options but to go to all social media including the papers and the radio stations about this bad service.