Bad service, extremely irrate and request cancelation.

Telkom My line has been suspended for 5 days, I'm unable to make outgoing calls nor have Internet access. Your call centre agents cannot explain why. Everytime I call, I'm told 'The account is up to date and the matter is being escelated to the relevent department' . This matter has been escelated 4 times since Tuesday and to date no one has bothered to contact me. I went to your store and I was told the same nonsense. No one can give me an explanation and the department responsible for this cannot be contacted. I cannot speak to a supervisor and no one has contacted me to date. I have never missed a payment and I have done my part as a customer, but here I am today getting the worst service. I want this contract cancelled with immediate effect and I will not pay any cancelation fees. This is by far the worst service I have ever received. Below is a list of the agents I spoke to and their managers who to date have not contacted me to help me resolve this issue.

Princess, Mandat, supervisor Sihle. Kgomotso, supervisor Charmain Hleziphi, supervisor Linda.