1 reviews | Active since Jan 2017

20 Feb 2017, 15:36

Bad service ever

<p>I'm really irritated by the service I get from Telkom without being helped, I have so many cases with telkom since last year December and none of them are resolved till this day.</p> <p>On the 8th February I requested to suspend a ***** number under my account and both ***** and my real numbers were suspended, I've opened a case for my number to be resumed, and was given 72hours to wait before they resume the number, today it's the 20th and my number is still not working. I AM TIRED OF TELKOM AND THIER POOR SERVICES.</p>

0
Replies (3)
Telkom
Telkom's reply21 Feb 2017, 08:47
Official

Good Day

Thank you for making contact with us,

Please accept our apologies for the inconvenienced caused,

We have logged your request for assistance, Your reference number: AI***

Regards

Telkom Social Media Team

Bronwyn Davids

Best regards,

Telkom
Telkom's reply22 Feb 2017, 09:32
Official

Good Morning Thobisile,

Your query has been sent to our Accounts Team for further assistance.

Kindly provide your alternative contact number.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

's update22 Feb 2017, 11:15
Reviewer Update

My alternative number I've provided to the customer care, it's ********** 900 or ********** 958