1 reviews | Active since Jun 2013
Bad service ever!!!!!!!!!!
I bought i phone in September 2017 the payment agreement is R269 for 24 months. End of October i paid around 500.00 whic i understood due to the fact that i was paying for the few days of September. In October again i paid around R600.00 which didn't make sense for me. I called the call center i told me that is a speeding limit, i immediately canceled the spending limit. Again end of November i still paid more than want i expected even though I canceled the spending limit. December i paid R852 i went to the store to complain the said the spending limit is on my phone not on the contract. We changed the spending limit R1. 00 but end of January i they debited R852. 00 again. So i don't know what to do now. Please assist me someone.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
