Bad service

On 21 September contacted Telkom on 10213 to apply for new service to upgarde our network speed from 50mps to 100 mps.

It was also confirmed by the lady whom assisted us on the Telkom side that the old fibre box (2015) would be replaced free of charge and that line speed will increase to 100/50.

Well since 21 September 2024, and a few phone calls nothing has been to resolve the matter.

Regards

Johan