BAD SERVICE

Good day,On Friday the 17th I walked into the Telkom Branch in Vangate Mall.I have two simcards in my phone,the 1 is an data sim,and the 1 is my telephone nr.I do buy me 7.5gig data and 7.5gig night data.At the door the girl asked what do I need?I told her I buy the R99 data and that is what I need on my data sim.She told me to purchase a R100 voucher,and she will do it for me,so I can skip the queue.With out me knowing she loaded the voucher on my sim1 instead of my data sim.She also changed me tariff on my sim1.After a while in the Mall I went to hee again and she told me I can change the tariff back to my old tariff.Little did I know that I can do it again after 30days.On Saturday the 18th of Feb,I call the Telkom store in Vangate Mall again,I spoke to the Manager on duty,and he asked me to come into the store,so they can fix it.I told him should I come to the store and drive out my petrol again,as it ain't my fault.The consultant changed my tariff without my consent. He then asked me my number,which he said he will call me back.Up till today he never called me back.I called the store again today and I was told he ain't in today.I am seriously dissapointed in that store and I want them to fix what they did wrong,Somebody needs to take responsibility.