Bad service delivery, worst experience ever

<p>I write this review as loyal customer of telkom of 4 years now. And never did i thought i will have this poor disgraceful service from them. I have a faulty on my line for 3 weeks going to 4 now. I use my adsl line and landline for business and im a full time photographer that is loosing business and income due to the poor service telkom is delivering. When i try to call the callcenter im on hold for more then a hour ive spent R300 in mobile airtime to get the line fix or the progress on our faulty line that is completely down. And even to this stage i still have no answer and my lines are still down. All my photographs are stored on the cloud, all my accounting system is a online database which means i cant even send a new client a simple quote. Telkom is poor service i will never recommend it to anyone their service is bad and they dont care for their clients. But the poor service delivery doesn't stop there I went to get an intergrated sim for the lines that is down for the time being, i went instore to get the sim standing in a Que for a half an hour to get it done. I got home the sim isn't even activated. I tried to call the head office and waited for another half an hour and no answer to my calls, ive tried even multiple calls from across the day and no answer spending even more airtime. All that im asking for is for my line to be fixed and i can go on life as a normal. I hate telkom</p>