BAD SERVICE DELIVERY TO REPORTED FAULT

THIS IS MY LAST RESORT. I AM DESPERATLY TRYING TO FIND OUT WHEN MY LINE WILL BE FIXED DUE TO IT BEING STRUCK BY LIGHTNING. DO YOU THINK SOMEONE IN YOUR CALL CENTER CAN ANSWER ME. I HAVE SPENT HOURS ON HOLD WAITING FOR SOMEONE TO TELL ME WHEN THEY WILL BE IN MY AREA TO FIX THE PROBLEM INSTEAD I GET TRANSFERED FROM ONE CALL CENTER TO ANOTHER AND WHEN I ASK TO SPEAK TO A MANGER THEY ARE NEVER AVAILABLE. I PAY ALMOST R2000 A MONTH FOR INTERNET AS I WORK FROM HOME I AM UNABLE TO GENERATE AN INCOME WITH OUT IT. MUST I SEND MY BILL TO TELKOM TO PAY AS THEY ARE NOT LIVING UP TO THE STANDARDS THAT THEY ADVERTISE. I EXPECT A MANAGER TO GET BACK TO ME THAT CAN ACTUALLY GIVE ME SOME ANSWERS OR ILL BE MOVING MY BUSINESS TO VOX TELECOM.<br> <br> MRS DOS RAMOS