BAD SERVICE DELIVERY - BAD EMPLOYEE TRAINING

I app**** for a contract at Telkom Mobile Tygervalley branch.<br> Never received a notification saying I can collect the handset. Anyway went to Tygervalley got the phone.<br> Lady that helped me requested to port in my number so I can keep my old number on the telkom sim card. She said it would take up to 72 hours max. The next day she phoned to say the phone should be working. It didn't. Went in asked the gentlemen whats up, he said no give it two more days being it the festive season and new years that has just passed there might be a back log so I said okay. In the meantime I phone customer service. Lady said on her system it shows that the port in has been cancelled by the shop. After giving it two days like the guy said I go in again, I tell him this is what the lady said. Please just fix the problem. Oh sorry but the system says that a new port in has been requested I will have to EMAIL them and report a problem. He gave me his email address and I have sent him another query yesterday, I also called customer service and the shop today and its 10 days later and 'm still sitting with a useless device. So I'm returning the device today and taking my business elsewhere.