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STEVEN S

1 reviews | Active since May 2014

27 May 2016, 08:12

bad service delivery and false information provided.

<p>I ordered the device online, the order was fialized, you debited my account hoowever its been 8 days and still no device or sim delivered to me, who pays for something they have not used or received yet, come on and i thought telkom was more profesional, when i call you call cventres i get told to call ***3 or 10213 which does not work when i try to call from my cell or landline, how far is my order telkom how long must i wait for something youve already charged me for?</p>

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Replies (1)
Telkom
Telkom's reply27 May 2016, 18:02
Official

HI stevie123456

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team