Bad service delivery

<p>i opened a package with telkom in january of this year i was told that after i opened it a technician would be oin contact to do the installintion within a few weeks .</p> <p>i recieved a call on a thursday saying that the technician will be in contact to do the installation i then took unpaid leave for the technician to do the installation.</p> <p>i was called while busy in the counsel and could not answer,i phoned him back 20 minutes after he had called and the called was rejected and i thought he was going to call me back ,i then called again after and hour or two to have the same thing happen.</p> <p>i was contacted again two weeks there after from their headoffice to confirm if the installation took place ,when i said no she appologised and said i will have the technoician be in touch shortly.</p> <p>i still have not recieved that call and on my countless attempts to contact telkoms head office i am met with advisors who cant help or give me numbers to departments that dont answer their calls or get redirected again to other people who cant help me .</p> <p>i then submitted a complaint in prson to the branch i app**** in and was told they cant help me on the weekend and that their manager would be emailed and be in touch with me there on.</p> <p>it is now 16:07 monday 27/02/2017 and i have recieved no feedback i even went as far as to email the manager myself about their latge service delivery and have had no response please assist me.</p> <p>i require my installation with in this week when i am available after 6 during the week and all day on the weekends .</p> <p> </p>