Bad service delivery

<p>2 weekends ago lightning damaged my lines for my landline as well as internet service- the telkom line running from the pole to my house has been physically damaged as well due to the hectic storms. I have contacted telkom 3 times last week to be told the same story- the technicians will check the fault ln their side and if they cant fix it they will come to my place- i have had no feedback on all three calls- i need the internet to conducy business. </p> <p> </p> <p>They give me the same story all the time after i hang on the line for 30+ minutes. It is unacceptable for paying customers to recieve such ****py service especially when we pay for it.</p> <p> </p> <p> </p>