1 reviews | Active since Jun 2012
BAD SERVICE DELIVERY
I took an LTE capped data contract in January. Speeds were fine in the beginning, for the passed two weeks I can barley open a webpage without wanting to throw my laptop across the room. I have trouble to even open a webpage to check my connection speed. <br> <br> This is very frustrating as I am paying R700 a month for a service thats obviously not being used by me and not by my own doing. Telkom support says that there is nothing wrong on their end. Well, thats a load off bull, because a user will not throttle his own connection. <br> <br> Come on Telkom, give us what we pay for. The reason people want to leave this country is not because of the crime, thats everywhere, its because of service providers like you that make it difficult to stay connected to loved ones and the rest of the world. <br> <br> The advert you guys had of the two gentlemen screaming across the mountains to greet each other got me thinking; they were very lucky, that they could do that every time the line drops. And in their case it would be just another morning. <br> <br> I am sure this would not make a difference considering only 1478 vs 22303 people are happy with you. I would just be another one under the dirty carpet you have.
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Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM200241
Regards
Luleka
Telkom Social Media Team
