Bad Service Delivery

I have a 4Mb/s line from telkom and my ISP (MWEB) can only sync at 3Mb/s. depending on who i speak to at telkom, either the port at the exchange is faulty, or i am no longer in range to get 4Mb/s (which i have been getting for 2 years).<br> I have logged numerous line speed issues with Telkom in the last 2 months.<br> Everytime i call them, i have to wait at least 20mins before finally getting through to someone, and everytime the call center agent gives me a bad excuse as to why i am experiencing slow issues and they will send a technician. The technician the \apparently"repsonds to the call"