Bad Service - Contract Cancellation

<p>I was advised that in order to cancel my contract i would need to visit one of the Telkom Mobile stores, on the 26th of June 2016 i did exactly that. Only to find after completing the cancellation form that the process was not over and i would need to wait for a call from the billing department to finalise the cancellation.</p> <p> </p> <p>It is now the 21 July 2016 and no call.</p> <p> </p> <p>I called the the call center and was advised that the call would happen before the end of the week. Though my worry is they will try and debit my account. The social media correspodence has been of poor service and seem no one is willing to assist me with this query. I feel like i am been forced to stay on because they have a process that is poorly defined regarding cancellation of contracts. All i am getting here is that they just want to keep taking my money, even though the data service has been poor.</p>