Bad service clueless

Very bad service

On the 1st of August I apply for a Ads line waited 19 days when I phone to follow up Angel said order is cancelled without my knowlage I had to make a new order Angel said it will take 4-7 days today on the 7 day I phoned and Vusi said it will take a nother 2 weeks customer services don't have a clue how to handle anything they are all lier's