KM
Koketso M

1 reviews | Active since Nov 2020

04 Oct 2022, 12:29

bad service

Good Day.

Its a pity we have to always rely on this page to get our **** sorted out. Here i am again with my credit not logged.

Mondo ****ed up my account many months ago by adding an unauthorized line on my account. I had to fight to get that line cancelled an removed from my account as i did not ask for it. a cancellation was logged by Shaun Pillay ( Mondo - RewardsCo) ***, order ***A, Case number:***5

I called Telkom customer care to get my 3 months credit into my account. spoke to several consultants and till this day there is no credit reflecting on my account. This is really ****ed up and i cannot believe how *********** these consultants are. clearly someone out there is not doing what they are supposed to be doing.

i am tired of calling all the time to get this resolved.

this is really ****ed up.... a ****ed up service i have received so far with a whole lot of *********** clowns.

0
Replies (1)
KM
Koketso M's update06 Dec 2022, 10:15
Reviewer Update

Good Day.

Its a pity we have to always rely on this page to get our **** sorted out.
Here i am again with my credit not logged.

Mondo ****ed up my account many months ago by adding an unauthorized line on my account. I had to fight to get that line cancelled an removed from my account as i did not ask for it. a cancellation was logged by Shaun Pillay ( Mondo - RewardsCo)
reference: **********,
order **********A,
Case number:**********5

I called Telkom customer care to get my 3 months credit into my account. spoke to several consultants and till this day there is no credit reflecting on my account. This is really ****ed up and i cannot believe how *********** these consultants are. clearly someone out there is not doing what they are supposed to be doing.

i am tired of calling all the time to get this resolved.

this is really ****ed up.... a ****ed up service i have received so far with a whole lot of *********** clowns.