Bad service

Good Afternoon,

I hope this email finds you well. I am writing to formally request the cancellation of the contract for the purchase of the iPhone. Unfortunately, the phone has been causing me several issues since the time of purchase, and the problems have persisted despite my attempts to resolve them.

As per our previous communication, I understand that there was a directive to wait for a period of 21 days before any further action can be taken in relation to the contract. However, the issues I am experiencing with the iPhone are significant and impact its usability on a daily basis.

I kindly ask for your assistance in expediting the cancellation process given the circumstances. I would appreciate it if you could provide me with the necessary steps and documentation required to cancel the contract at the earliest convenience.

I apologize for any inconvenience this may cause and I am more than willing to comply with any procedures or requirements from your end to facilitate a smooth cancellation process.

Thank you for your attention to this matter, and I look forward to your prompt response regarding the cancellation of the contract for the iPhone.

Warm regards, SBAHLE ***