BAD SERVICE CALL CENTRE

Telkom call centre is so disappointing i have been calling them for more then a month to activate my suspended account each consultant i speak to has a different story i was told yesterday that after 2 my account will be activate i called back requesting to speak to the manager Lerato was told she is busy on a call shes going to call me back as soon as she was done with the call she was on but after 6 hours lerato still never called i called back after 8 yesterday 05/08/2018 Lerato had the nerve to send the lady an email to tell me they cant activate my account but they can see my double deduction they made of R2500.00 . i have never had such an unpleasing service from Telkom in my life