Bad service

Very disappointed in the lack of knowledge of the staff when it comes to there products and at the service. I went to Tygervalley branch to do sn upgrade before the 7th March and I was told they don't have stock of the ultra s23 or the watch and they don't know when they will be getting but took my details for both and was told they would contact when stock arrives I also enquired about the Samsung tablet that you get when taking out the contract hence me wanting rhe specific contract I was told it's while stocks last so I left and waited for them to contact after a week or so I went back on the 7th March and they had after not contacting me I upgraded and then when I enquired about the tablet they then said deal ended the 6th March imagine my frustration then enquired about the watch I was then told it couldn't be added to my contract as an extra but when I called in I was told it could ! So I basically lost out on a tablet and can't add the watch and earbuds as an extra which I really need . Telkom you need to take responsibility for this as your staff is messing with clients not giving proper information through