BAD SERVICE....

I SHIRLEY THATHI PUT A CLAIM IN JANUARY 2020 WITH FINRITE TELEPHONICALLY THEY GAVE ME A REFERENCE NO.(TC029442), 3 MONTHS LATER I ENDED UP DRIVING TO THEIR OFFICES I COULDIN'T TAKE IT ANYMORE THIS TENDENCY OF NOT ANSWERING CALLS AND NO RESPONCE ON MY CLAIM, AT FINRITE OFFICES I WAS ASSISTED BY ONE OF THEIR CONSULTANT SHE SAID TO ME ON MY AFFIDAVIT THERE IS NO OB NUMBER I HAVE TO GO BACK TO RE-DO ANOTHER ONE, THEN THERE WAS LEVEL 5 LOCKDOWN I GAVE THEM A BENEFIT OF A DOUBT BEING AWARE THAT THEIR SERVICE SUCKS, I WROTE A EMAIL DIRECTLY TO ANDILE THE CONSULTANT THAT ASSISTING ME AT FINRITE OFFICES I COPIED HER SUPERIOR ON THE 5th OF OCTOBER 2020 I GOT THEIR RESPONSE SAYING MY CLAIM WAS APPROVED I NEED TO PAY ACCESS AMOUNT OF R1479.75 ON THE 12 OF NOVEMBER 2020 I PHONED FINRITE REQUESTING TO TALK TO ANDILE THEY SAID TELKOM ITS NO LONGER WITH FINRTE WHAT I WANTED TO KNOW IS WHEN DONE PAYING THE ACCESS WHAT IS THE PROCESS THE RECEPTIONIST TRIED TO PUT ME THROUGH TO TELKOM BUT THERE WAS NO ANSWER UNFORTUNATLY TELKOM AND FINRITE ARE THE BIRDS OF THE SAME FEATHER'S I HAVE EXHAUSTED ALL AVENUES FOR TELKOM NO RESPONSE AS WELL