TM
Thabang M

1 reviews | Active since Dec 2020

02 Dec 2021, 10:31

Bad Service By Telkom

Telkom has a bad service ever and I hate them, They missed a debit order on my account and then mediately my account was block and sent to attorneys collection.

I was hoping I was going to be debited twice at the end of the month but nothing and my service is still disconnected while the bill is escalating as if I'm still connected.

I called the call center and they said I must not make a manual payment, I was adviced to rather wait for the next debit collection of which never happened and again Im still disconnect for days while the bill is going up.

I called again and the call center lady said I should now make a manual EFT payment that I did do, however I'm still waiting to be connected and now I think their lawyers have my account and the system still says I'm owing yet I have already made a payment and I'm still disconnected and the bill is rising daily.

I'm tired as I'm am suffering as I use my phone for business and work and to be delayed like this for one missed debit order after I'm been with this contract for three years.

*** is my reference account number, Please sort this out as I'm at fedup and also please reverse the amount I have been over charged..

Or Else chancel this ******* contract.

My Name Is Thabang Mkhwa**** *** ***

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