1 reviews | Active since Mar 2010
Bad Service by telkom
I am Still waiting after 6/7 weeks for my landline to be fixed. The 1st time I reported the fault I had no telephone or ADSL line...13th May 2015 Fault# 63CRK130515 Not a single thing was done.<br> I reported the fault again on 25th FAULT# 161CRK250515... the ADSL was sorted but still no phones. <br> My faults would come back as escalated and repaired but I wouldn't ever even see a technician. <br> On the 2 June I reinstated the fault again FAULT#563CRK020615 and again on the 15th June FAULT#100CRK150615.<br> On SUNDAY a technician finally appeared...and DISCONNECTED my ADSL...WHY????and still NO PHONES either...what is Telkom coming to? I have been in correspondence with Telkom on Facebook but just words to calm me down...nothing happens. I am being forced to use my private cell phone and my private wifi but obviously they are not geared for Business purposes. <br> I am just so disappointed.
Thank you for making contact with us.
Be assured your query has been escalated to our Technical Team for further assistance and feedback will follow.
Ref SM120546.
We do apologise for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team.
***
Thank you for making contact with us.
Be assured your query has been escalated to our Technical Team for further assistance and feedback will follow.
Ref SM120546.
We do apologise for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team.
***
