Bad service by staff members

Signed up for a new contract on 08 May 2019, with the intention of using my current telkom prepaid mobile no. Unfortunately Ghiaan Abrahams at Telkom Paarl Mall created a new number and despite countless calls and reminders, i'm still walking around with two telephone numbers.

Still waiting to receive my first statement as well. At this point i'm ready to cancel my contract due to breach of contract.