Bad service, Breach of contract and overcharged the account.

<p>My mom has a contract account with Telkom since 2014 January. It was then upgraded this year February which a debit order goes from my bank account. Monthly subscription: R699. My last payment for the first contract was debited end of January with an amount of R99. An upgrade was done in February and an amount of R1532.90 was debited into my bank account with no success due to insufficient funds in my account, anticipated debit due to first month of contract is usually not debited and pro-rata of first month plus second month subscription debited on the second month of the contract. My services where therefore interrupted on the 10 March. I reversed all the debit orders made after, since no one came back to me regarding a case that was raised around March. Debit order made in my account was R2000 in June yet Telkom still had my services interrupted stating that i have made a payment of R2000 instead of R2074.48 while they debited into my account. Reversed the payment and paid the full amount of R2080 via EFT in June. This month a debit order went through for an amount R650. My mom and i had received sms saying i have to make a payment of R693.48 and if payment not received, services will be interrupted. My mom, an account holder also got a call that an amount of R123.48 has to be paid. We have called their call centre regarding all this numerous times and bad service with no clue how to explain the billing of this account. Their services are bad and they are de*****ing us. We need a conclusion to all this or contract will be terminated due to Breach of contract.</p>