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pranisha R

1 reviews | Active since Mar 2009

06 Oct 2015, 14:12

BAD SERVICE BEFORE YOU EVEN JOIN

Hi <br> <br> I have requested to take out a contract with telkom mobile I havent even signed the contract and they already dont give a damn someone was supposed to call me days ago which they tried but sadly missed the call I tried to call them back only for someone to say they cannot pick up my profile and then for me to call in again and wait 3 hours for someone to assist !!!!!<br> <br> Thats terrible service for you !!!<br> You can have all the best deals but if your customer service sucks then so will getting into a contract with telkom!<br> <br> <br>

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Replies (1)
Telkom
Telkom's reply06 Oct 2015, 15:19
Official
Hello tyrus,

Thank you for making contact with us.

We have tried contacting you telephonically with no luck.
Please be assured that this matter has been escalated to our Sales Team.
Your reference number is SM153258.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
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