Bad service before i even join...

One star is only for the service in the Baywest branch, the problem is that they make the promises while you are instore but when you leave... what service? I was told after applying for wifi that the installation would happen within 21 days, i waited for almost 30 days without any reply from anyone, phone nr not working only to have to go back to the store, wait in a que, wait instore for assistance that makes some kind of sense as to why i havent been assisted, only to be told that they are trully sorry and i would be made a priority on Monday. I would be contacted by the manager and be given accurite time and dates as to when installation would be sorted. Well surprise surprise.... the day is almost at end and no attempt to make contact with me has been made. Soooo horribly dissapointed, and what makes is worse is that people warned me about their pathetic service and i still fought for their honour. Sies man!