Bad service!! Bad attitude from staff!!

I got a phone from them on contract and approve and told me they did not have stock for the phone i requested. i waited as they said they will let me know where to get the phone. i waited for a week and they said nothing. i called them that week later and they said i must get it at the Glen mall. i got the phone but the sim card still says no service so i go back to their store to find some rude lady who was not keen to help me and told me to come tomorrow coz the manager was not there. i was so angry coz they keep making me run around for such a lil thing.